We stand behind our products. If you're not completely satisfied with your BeaconFound tags, we'll provide a full refund within 30 days of purchase.
You have 30 full days from the date of purchase to request a refund. No questions asked, no restocking fees.
Whether the tags don't work as expected, you changed your mind, or any other reason - we'll process your refund quickly and hassle-free.
Simply send an email to our support team with your order details and we'll take care of the rest.
Request RefundSend email to support with your order number
We'll confirm your refund request within 24 hours
Refund processed to original payment method in 3-5 business days
This 30-day happiness guarantee applies to orders of $50 or less for standard BeaconFound QR tag packs. Return requests for larger orders or custom products will be handled on a case-by-case basis and may be subject to a restocking fee of up to 20% of the order total.
No, you don't need to return the physical tags. Once we process your refund, the tags will be deactivated from our system.
Refunds are typically processed within 24 hours of your request and will appear on your original payment method within 3-5 business days.
No, we only offer full refunds. Refunding an order will deactivate the all of the tags for that order in our system.
While our standard policy is 30 days, we understand that special circumstances arise. Contact our support team and we'll work with you to find a solution.